Privacy Policy

1. Introduction

Calibre Performance Consulting (we, us, our, or Company) operates the calibreperformance-c.com website (the Site). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you:

• Submit a consultation request form
• Contact us via email
• Communicate with us about our services

Information collected includes: name, email address, phone number, company, role, and any other information you choose to provide in your message.

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests
• Communicate with you about our services
• Improve and optimise our Site
• Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data on the basis of:

• Consent: You have explicitly consented to the processing of your data
• Contract: Processing is necessary to enter into or perform a contract with you
• Legal Obligation: We are required to process your data to comply with UK law

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. If you request deletion of your data, we will comply within 30 days, unless we are required to retain it for legal reasons.

6. Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Request data portability

To exercise any of these rights, please contact us at info@calibreperformance-c.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted to our servers is encrypted using HTTPS/SSL.

8. Third-Party Services

We may use third-party service providers to process your data (e.g., email service providers, analytics platforms). These providers are contractually obligated to process your data only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and support our marketing efforts. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as security, network management, and accessibility. Essential cookies are always enabled and do not require consent.

• Session cookies (temporary, deleted when you close your browser)
• Security and authentication cookies
• Cookie consent preference storage

Analytics Cookies

These cookies help us understand how visitors use our Site by collecting anonymous usage data. This information allows us to improve site performance, content, and user experience. Analytics cookies require your explicit consent.

• Page views and navigation patterns
• Device and browser information
• Geographic location (anonymised)
• Time spent on pages

Marketing Cookies

These cookies track your preferences and behaviour to deliver personalised content and targeted marketing. Marketing cookies require your explicit consent and can be managed through your cookie preferences.

• Personalised content recommendations
• Retargeting and remarketing campaigns
• Social media integration

Managing Your Cookie Preferences

You can control cookie preferences in two ways:

• Through our cookie banner: When you first visit the Site, you can choose to accept all cookies, accept only essential cookies, or customise your preferences.
• Through your browser: Most browsers allow you to refuse cookies or alert you when a cookie is being sent. You can also delete cookies from your device at any time.

Please note that disabling non-essential cookies may affect your experience on the Site, but essential functionality will remain available.

10. Third-Party Cookies

Some third-party services used on our Site may set their own cookies. These services are governed by their own privacy policies. We do not load third-party analytics or tracking scripts without your explicit consent.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date above.